Tumble Dryer Safety Information
We have recently identified a variability in our production of built-in tumble dryers that, on rare occasions, can generate an internal short circuit to occur. In certain circumstances and under certain conditions, this short circuiting may result in the machine igniting.
Following extensive testing we have assessed this variability as low risk, however, We take consumer safety very seriously and want to reduce any product safety risks to a minimum. Therefore, we would like to carry out an in-home modification to rectify the issue. This would require a service engineer to attend your home, free of charge.
To find out more about the recall and to check whether your machine is affected, you can enter your serial number below. If you no longer own the appliance and to be removed from future communication, please click below.
You will find the model number and serial number on a sticker or rating plate. This can be found on the right-hand side of the product upon opening the door. Serial numbers are usually a 16 digit code.
We want to thank you for taking the time to check whether your appliance is affected by the product safety issue.
We have checked your tumble dryer with our systems and can confirm it is affected by this safety issue. The product can continue to be used. However, we recommend that you do not leave the product running unattended.
We want to thank you for taking the time to check whether your appliance is affected by the product recall notice.
We have checked your tumble dryer with our systems and can confirm it is not affected by this safety issue.
You can continue to use your tumble dryer as normal.
Want to be removed from future communication about this recall?
Don’t own this product anymore?
Want to be removed from future communication about this product recall?